Melissa Smillie

Melissa Smillie

About Melissa Smillie

Hello! I'm Jordan and i'm the Marketing Manager at BAro. I wrote the article above and i hope you enjoyed it as much as i like Drake, the Raptors and long romantic walks to the fringe.

How to Reduce Your Employee Turnover Rates

Turnover rates in the hospitality industry are notoriously high. In 2014, the Bureau of Labour Statistics’ Job Openings and Labour Turnover program reported that the restaurant sector had a 66.3% turnover rate. This high number can be the result of many factors such as people taking extended time off to travel, pursuing other opportunities or [...]

July 5th, 2017|

How to Turn Online Reviews From Negative to Positive

Every business, despite industry, will receive feedback on their products and services from guests that range from extremely positive to extremely disappointed. In the hospitality industry, service is often subjective. Are you coming to the guest’s table enough? Too often? As hard as any manager may try to provide 5-star service, unavoidable delays can come [...]

June 29th, 2017|

Corporate Event Planning Tips with Amber Walker

Amber Walker has been a Senior Level Event Planner for over 6 years now and has quickly established a name for herself in everything from large scale conferences, elegant weddings, charity events to small intimate parties. She’s been recognized for her excellent ability at planning corporate summits and has coordinated events all over Canada and across [...]

June 8th, 2017|

Baro’s Spring Menu is Filled with Canadian-Sourced Ingredients

As the weather in Canada warms up and the sun stays out longer there’s more access to fresh, local ingredients for chef’s (at both restaurants and at home) to use in the kitchen. While Baro’s menu is inspired by Latin cuisine, Chef Steve Gonzalez has kept in mind the delicious flavours that come out of [...]

May 25th, 2017|

Why We Hosted a Town Hall Meeting to Increase Employee Engagement

On Monday, May 8th, Baro hosted a company-wide Town Hall meeting off-site at the Hard Rock Café in Downtown Toronto. The meeting spanned across two and a half hours and was organized as an effort to congratulate the staff on their hard work, identify success, establish areas of improvement and display plans for future growth [...]

May 18th, 2017|

How to Create Customer Loyalty in the Hospitality Industry

There's an extensive list that needs to be checked off in order to create a successful hospitality business. If you're running a restaurant, most of the items on this list consist of location, food, drinks, atmosphere and social media name a few. Something that most restaurants neglect to consider is the longevity of the [...]

April 20th, 2017|

Insider Tips to Event Planning in Toronto with Lynzie Kent

In the past decade the city of Toronto has seen a quick rise in culture and influence on the global stage. People are listening to our musicians, paying attention to our artists and visiting our neighbourhoods. The city has bloomed into a world-class city for events and entertainment. From the Toronto International Film Festival to [...]

April 3rd, 2017|